FAQs

You can register by clicking on the "Sign In" section located at the top right corner on the home page. Please provide the required information in the form that appears and click on submit. We will send a one-time password (OTP) to verify your mobile number.

Yes, you do need to register before shopping with us. However, you can browse the website without registration. You are required to login or register while you checkout.

Each email ID/login ID and mobile number can only be associated with one customer account.

Please contact our customer support team at 8779498360or write to us at nostrumfashion2008@gmail.comwe will fix this issue for you.

'My Account' is the section where you can view your Personal Information, Order History and Shopping List.

You may have entered incorrect login details. Please enter the correct information & try again.

We have an electronic gateway to facilitate the payment. You can use all leading banks Visa / Master / Amex credit and or Debit cards.

Select a product category and lookout for
the following

Fabric / Color / Style / Length / Fit,
please refer our size guide for the right fit and size.

Once the product moves to the shopping cart, check the
final price.

Once you complete the process the payment can be made by the of payment option from Credit / Debit cards and or Internet banking options provided by the payment gateway.

No, you don’t pay any extra on purchase above 2499/-. There are no hidden charges as well.

Despite our best efforts if you don’t get assured with the quality of our product we offer immediate replacement of those products because our goal is a satisfied customer. Please read our terms and conditions for more information on replacements.

Quality is our mandate. We never compromise on quality. We do not deliver stale products from storage. We assure quality of each and every item we deliver.

Generally, we deliver your order on the given date, after the order is placed. However, in case you are not at home at the delivery time, just let us know your preferred time of delivery, and we will be more than happy to serve you, at your convenience.

If you want to know more about the nostrum services or have any queries reach out by calling 87794 98360 or send mail on nostrumfashion2008@gmail.com

The order usually takes 7-10 working days to reach all the metros and tier 1 cities, however for some pin codes it might take a little more time. In case of delay please write to us nostrumfashion2008@gmail.com

You will get a confirmation of the placed order on your registered email ID and phone number. Besides, we will further notify you once it is dispatched from the warehouse.

In case the order does not get delivered within 7-10 working days, you can write to us at nostrumfashion2008@gmail.comWe will do our best to get it delivered at the earliest.

We do not charge any additional handling fee for returns. We do not accept exchange requests at the moment.

At the moment, we do not deliver items outside India. However, you can make a purchase from anywhere in the world as long as the shipping address is within India.

Currently we don’t offer Cash on Delivery as an option.

Once you place an order, we don’t have an option of editing that particular order. You will not be able to add or remove products from your order. You do have an option to raise another order on us, if you want to add or remove any products. Don’t forget to cancel your earlier order if changed.

Once you have placed your order, we will send you an order confirmatory email id. We will start packing up your order and start the delivery process. At every stage of this process we keep you posted on the latest action from our side.

You can track your order on our website by visiting your “My Account” section.

At times it may take us more than 24 hours to update the status on your order, once it is placed

If for any reason the amount gets debited and we have not confirmed your order, please write to us about the same at our
email id  nostrumfashion2008@gmail.com and or call us on our Toll free number 8779498360 for support. We will help you with placing your order if the amount has been paid to us.

In case the amount is not paid to us for a failed order by your bank, the bank itself will roll back the payment. For this you need to contact your Credit / Debit Card issuing Bank.

Simple, go to your “My account” section and select the order that you want cancelled. Please note that you will not be able to cancel the order partially.

If your products have been shipped you, we will not be able to cancel your order.

This is not possible once the order is placed. However, we encourage you to raise another order on us, in case you need anything more.